If you are a small business owner and are looking for a way to add money to your spending budget, you may want to consider internet phone service (aka VoIP). You may have heard about some of the advantages-free voice mail, free caller ID, 3 way calling—and disadvantages like occasional lost or missed calls. However, you may still be uncertain as to whether you want to use it in your business. After all, you want to save money, but you are sure if VoIP is the answer. To help you decide, here are 15 questions to consider concerning your company and VoIP.
1. How many people do you employ?
2. Do you have more than one location needing internet phone service?
3. What type of internet connection do you currently have? VoIP requires a broadband connection.
4. How much bandwidth do you use and what is your network load? If you don’t know the answers to this don’t worry. Most internet phone service companies can find this out by running a few basic tests.
5. What type of phone system are you currently using? How many lines and connections?
6. Will you need to keep the lines already established?
7. Will you be changing all or part of your company’s phone system?
8. What types of calls do you make on a regular basis? Local, long distance and international
9. How many inbound calls are there versus inbound calls?
10. Will you need an 800 number?
11. Do you need to be able to make conference calls? If so, how many per month, quarter or year, how big, and at how many different locations?
12. Do you need voice menus?
13. Will your phone system need to integrate with Outlook or some other office system?
14. Do you need a call center?
15. How fast will you need the system to be able to be upgraded?
In business, saving money is important. So why spend extra money for standard phone service if using the internet will allow you to have more money for getting your product to the consumer. Take some time to see how internet phone service can help you do this. Then get ready to save money.
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